Shipping policy

SHIPPING POLICY

Processing Time

Orders are typically processed and shipped within 1–3 business days after your order is placed.

While we always do our best to ship orders within this timeframe, occasional delays may occur due to unexpected or emergency circumstances. We appreciate your patience and understanding in these rare situations.

Shipping

At this time, we ship within the United States only.

Shipping costs, when applicable, are calculated and displayed at checkout.

FREE SHIPPING

We offer free standard U.S. shipping on orders with a subtotal of $50 or more after discounts and before taxes. Express shipping is not included in this offer.

Delivery Times

Delivery times shown at checkout are estimates and are not guaranteed. Once your package has been handed over to the shipping carrier, delivery may be affected by carrier delays, weather conditions, holidays, or other circumstances outside of our control.

Tracking

When tracking is available, you will receive tracking information after your order has been shipped. Please allow some time for tracking information to update after the carrier receives your package.

Shipping Address

Please make sure your shipping address is complete and correct before placing your order.

If you notice an error in your shipping address, contact us as soon as possible at hello@wearravena.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Delayed, Lost, or Damaged Packages

If you experience an issue with your delivery, please contact us at hello@wearravena.com with your order number and details about the issue, and we will do our best to assist you.

Please note that carrier delays may occasionally occur after a package has been shipped and can be outside of our control.

CONTACT US

If you have any questions about shipping or your order, please contact us at:

Email: hello@wearravena.com